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Quand :
28 novembre 2018 Jour entier
2018-11-28T00:00:00+01:00
2018-11-29T00:00:00+01:00
Où :
Maison de la Mutualité
24 Rue Saint-Victor
75005 Paris
France
24 Rue Saint-Victor
75005 Paris
France
Contact :
Customer intimacy & customized user experience :
What services and applications to meet client’s expectations?
New services: opportunities for players to develop better engagement with their customers
Multichannel and multisector strategies: creating a seamless customer experience
Know better your customer to customize your offer, but take care of him too !
The enablers of the phygital world :
Where and how in the value chain is the phygital transformation operating?
Delivering ever faster connections
Connecting things and humans, now and tomorrow
Technologies that mix physical and digital
Cybersecurity & cyber resilience
Interoperability enabled by versatile aggregation platforms
